| QUALITY ASSURANCE PROCESS |
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| To deliver consistently high-quality translations, we always use the following 10-step process: |
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Identify the customer and register their request. |
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Analyse what the customer wants and needs. |
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Check the information received and send an acknowledgement of receipt. |
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Send the corresponding quotation. |
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Once the quotation has been confirmed, schedule the translation process. |
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Select the translator(s) and proofreader(s). |
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Prepare the project and all the elements required to deliver a high-quality translation. |
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Launch the translation and keep tabs on project progress. |
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Revise the translation (check the terminology used and style). |
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Final verification (check the presentation/page layout) before delivery to the customer. |
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